![]() ![]() Your information is NEVER sold to any other company and is kept completely private. Then simply follow the prompts to complete setting up your account. Select “New customer? Sign up for an account”.Click the "Login" link at the top right side of our site.We require to capture funds at the time an order is placed, even for items on backorder. Your credit card will be charged at the time you submit your order. When will my credit/refund appear on my account?Ĭredits usually take 5-7 business days from the time we receive your item(s). You may also email us, and we will be happy to resend you an invoice. Please note that we will not ship your order until we receive payment from you.Ĭlick the "Login" link at the top right hand side of our site to print invoices. Currently, we accept all major credit cards, as well as PayPal. If you have further questions or concerns, please contact us for further information 56.ĭuring the checkout process you may choose any of our current payment options and continue to place your order. You may compare your order history on our website, with your financial records. Click the "Login" link at the top right hand side of our site to review your orders. You only have to pay sales tax if you are located in the same state as our store, Florida I have a question on my charges. ![]() Pricing and Billing Do I have to pay sales tax? There are circumstances when orders could arrive after the estimated wait period, or sometimes before Please keep in mind that these are just estimates. Julie Rofman: 10 days - 2 Weeks for shipment on special orders TAI: 1-2 Weeks for shipment on special orders King Baby Studio: 4-6 week production time for backordered itemsįrench Kande: 10 days -2 weeks for shipment on backordered itemsĪndrea Candela : 4 weeks for shipment on special ordersĬrislu: 4-6 weeks for shipment on special orders Virgins Saints and Angels: 6-8 week production time for special/custom orders Here are some typical shipment periods for our different vendors: If your packages each show a status of "delivered", please contact customer service for assistance.īackordered items are those in which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. If your order displays the Package Tracking Numbers, check with USPS to confirm that your packages were delivered. Be sure that all of the items in your order have shipped already. If your packages each show a status of "delivered", please contact us for assistance.Ĭlick the "My Account" link at the top right hand side of our site to track your order status. Ĭlick the "My Account" link at the top right hand side of our site to track your order.Ĭlick the "My Account" link at the top right hand side of our site to track your order status. Feel free to call us for a last minute change, as well we would be happy to help you. Please note that once an order has begun processing or has shipped, the order is no longer editable. Then click the "Change quantities / cancel orders" to edit your order. How do I change quantities or cancel an item in my order?Ĭlick the cart link at the top right hand side of our site to view products you have placed in your cart. Order Status Has my order shipped? Click the “Login” link at the top right hand side of our site to check your orders status, as well as manage other important information. We are very competitively priced, so we are grateful for the opportunity to give you the best price available. Yes, if you find an item at a lower price on a different site, we are happy to match it, so long as the it is not a clearance or flash sale or on a foreign (overseas) or 3rd party site like ebay. We are happy to order in something for you at no extra charge. Most of them are very prolific and maintain large collections, so there may be something available that we are not currently featuring. Can you special order it for me?Ībsolutely! We welcome special orders! We do our best to carry and stock a wide selection of our favorite artists and designers. I know this designer/artist's work, and I don't see the item I want. Frequently asked questions and answers to them.
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