SERVICE_NAME: csagent TYPE : 2 FILE_SYSTEM_DRIVER STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 To validate that the Falcon sensor for Windows is running on a host, run this command at a command prompt: If you need a maintenance token to uninstall an operating sensor or to attempt upgrading a non-functional sensor, please contact your Security office for assistance. With Tamper Protection enabled, the CrowdStrike Falcon Sensor for Windows cannot be uninstalled or manually updated without providing a computer-specific "maintenance token". Duke's CrowdStrike Falcon Sensor for Windows policies have Tamper Protection enabled by default. Please see the installation log for details."Īn installation log with more information should be located in the %LOCALAPPDATA%\Temp directory for the user attempting the install.Īlso, confirm that CrowdStrike software is not already installed. If required services are not installed or running, you may see an error message: "A required Windows service is disabled, stopped, or missing. If the sensor installation fails, confirm that the host meets the system requirements (listed in the full documentation, found at the link above), including required Windows services. If you have questions or issues that this document doesn't address, please submit a ServiceNow case to "Device Engineering - OIT" or send an email to Sensor Installation Installing this software on a personally-owned will place the device under Duke policies and under Duke control.įull Documentation and Further AssistanceĪ recent copy of the full CrowdStrike Falcon Sensor for Windows documentation (from which most of this information is taken) can be found at (Duke NetID required). Please do NOT install this software on personally-owned devices. NOTE: This software is NOT intended for use on computers that are NOT owned by Duke University or Duke Health. I created an account on this website specifically so that I could respond to you and this thread in general.Troubleshooting the CrowdStrike Falcon Sensor for Windows These things already exist in the form of malware which is exactly what Crowdstrike aims to prevent. One more thing: there is software that would allow us to visually monitor computers remotely and you would never know it's installed. We don't do this because it's not worth the time and effort, it's against company policy, and we honestly don't care what you do on your computer. Be very aware that, at any given time, the IT team can monitor your traffic, emails, etc. The OP of this thread has the whole thing completely wrong and, truthfully, it was infuriating to read his responses the laptop may be a form of compensation but, as long as it is used for work, it needs to be secured.Īs a side note, we can EASILY monitor what users are doing, we do NOT need special software for that. We don't use it to monitor what users do on their computers, we use it for cyber security. It's much easier to think of it as an anti-virus (but much more complicated). Click to expand.I created an account on this website specifically so that I could respond to you and this thread in general.Ĭrowdstrike is NOT spyware.
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